Your visit to Westquay

• Keep a close eye on any children or adults in your care
• Treat fellow guests, staff and retailers with respect — we don’t tolerate any intimidating, aggressive or inappropriate behaviour
• Keep hoods down while inside the centre
• Take responsibility for your dog and check individual store policies
  Use the bins provided — nobody likes a litterbug
• Walk, don’t run — even if there’s a sale on
• Leave bikes, rollerblades, scooters and Heelys at home
• Avoid climbing, sitting or standing on barriers, railings or balustrades
• Stay off the lifts and escalators — no climbing or surfing
• Keep tops and footwear on at all times (unless you’re in a changing room)
• Remove crash helmets before entering the centre
• Use our designated smoking areas — this includes e-cigarettes and vapes
• Only enjoy alcohol within licensed restaurants, cafés and bars
• Respect our guidelines on mobility — electric scooters and similar devices are not permitted unless part of our approved Shopmobility service

• Dogs are welcome at Westquay. You can read our full dog-friendly guidelines [here]
• Face coverings are recommended throughout the centre
• Shopping trolleys are only permitted in certain areas
• Ball games of any kind aren’t allowed — kicking, throwing or otherwise
• Leafleting, canvassing or surveys are not permitted without written approval from the centre team
• Selling goods in or around the centre must also be pre-approved
• Busking is allowed by permission only
• Photography, filming or sketching requires advance permission from the centre team. This includes professional equipment, building interiors and our staff.
• Criminal damage or vandalism is illegal — and will be reported to the police
• We reserve the right to refuse entry to anyone whose behaviour may negatively affect other guests, our team or retail partners

Thank you to everyone who helps make Westquay a vibrant, inclusive and inspiring place to visit

We appreciate your support.